Update - Dear customer,
Hereby a brief update regarding the performance issues on the application. At the moment, efforts are being made tirelessly to implement various measures to gain control over the performance issues. The technical teams from ValidSign and KPN are currently working on this.
We will keep you informed of the progress through this incident. Our apologies for any inconvenience caused.
Dec 06, 2023 - 12:37 CET
Identified - We are still experiencing issues with the platform. We continue to work with our hosting provider, KPN, to resolve these issues as soon as possible and will keep you informed through this incident.
Dec 06, 2023 - 09:32 CET
Monitoring - Yesterday evening, together with our hosting provider KPN, a fix was implemented to address the slow performance of the platform. We continue to actively monitor the adjustments and will keep you informed through this incident.
Dec 06, 2023 - 08:48 CET
Update - We are still experiencing issues with the platform. We continue to work with our hosting provider, KPN, to resolve these issues as soon as possible and will keep you informed through this incident.
Dec 05, 2023 - 14:23 CET
Identified - The issue has been identified and a fix is being implemented.
Dec 04, 2023 - 14:02 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 30, 2023 - 22:33 CET
Identified - The issue has been identified and a fix is being implemented.
Nov 30, 2023 - 15:53 CET